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Privacy Policy
 

Your privacy is important to us. It is the policy of the Visão Coop website to respect your privacy regarding any information we may collect on the Visão Coop website, and other sites we own and operate.

We operate based on the Data Protection Law (13.709/2018) which guarantees privacy, confidentiality, retention, protection of fundamental rights to freedom, and the free development of personal identity. Additionally, we respect the Federal Constitution of the Federative Republic of Brazil, the Consumer Protection Code (Law 8.078/90), and the Civil Rights Framework for the Internet (Law 12.965/14).
 

We request personal information only when we truly need it to provide a service to you. We do so by fair and lawful means, with your knowledge and consent. We also inform you why we are collecting it and how it will be used.

We make clear the reason we are collecting it and how it will be used, as everything is done for proper general administration.

We only retain collected information for as long as necessary to provide the requested service. When we store data, we protect it within commercially acceptable means by current legislation to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.
 

We do not share personally identifiable information publicly or with third parties, except by legal requirement.

Our website may have links to external sites that are not operated by us. Therefore, we are not responsible for third-party damages. Be aware that we have no control over the content and practices of third-party sites and cannot accept responsibility for their respective privacy policies.
 

As a consumer, you are free to refuse our request for personal information, understanding that we may not be able to provide some of the desired services.
 

Continued use of our website will be considered acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, please contact us through our form.

Our policy is constantly updated.
 

The data subject is hereby aware that the content of this Privacy Policy may be changed at the discretion of the Visão Coop website, regardless of notice or notification. In the event of a change, the modifications will take effect from the moment they are made available on the website.
 

The Visão Coop website is not responsible if you use your data incorrectly or falsely, being excluded from any responsibility in this regard.
 

Cookie Policy
 

What are cookies? As is common practice with almost all professional websites, this site uses cookies, which are small files downloaded to your computer, to improve your experience. This page describes what information they collect, how we use it, and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored, however, this may downgrade or 'break' certain elements of the site's functionality.

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How do we use cookies? We use cookies for various reasons, detailed below. Unfortunately, in most cases, there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave all cookies on if you are unsure whether you need them or not, in case they are used to provide a service you use.

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Disabling cookies You can prevent the setting of cookies by adjusting the settings on your browser (see your browser's Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites you visit. Disabling cookies usually results in disabling certain functionalities and features of this site. Therefore, it is recommended that you do not disable cookies.

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Cookies we set:

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  • Cookies related to email newsletters: This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications valid only for subscribed/unsubscribed users.

  • Cookies related to surveys: Periodically, we offer surveys and questionnaires to provide interesting insights, useful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already participated in a survey or to provide accurate results after changing pages.

  • Cookies related to forms: When you submit data through a form such as those found on contact pages or comment forms, cookies may be set to remember user details for future correspondence.

  • Site preference cookies: To provide you with a great experience on this site, we provide the functionality to set your preferences for how this site runs when you use it. To remember your preferences, we need to set cookies so that this information can be called whenever you interact with a page that is affected by your preferences.

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Third-Party Cookies In some special cases, we also use cookies provided by trusted third parties. The following section details which third-party cookies you may encounter through this site.

  • This site uses Google Analytics, which is one of the most widespread and trusted analytics solutions on the web, to help us understand how you use the site and how we can improve your experience. These cookies may track items such as how much time you spend on the site and the pages you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.

  • Third-party analytics are used to track and measure the use of this site so that we can continue to produce engaging content. These cookies may track items such as the time you spend on the site or the pages you visit, which helps us understand how we can improve the site for you.

  • Periodically, we test new features and make subtle changes to the way the site is delivered. When we are still testing new features, these cookies may be used to ensure you receive a consistent experience while on the site, while we understand which optimizations our users appreciate the most.

  • As we sell products, it is important for us to understand statistics about how many visitors to our site actually make a purchase and, therefore, this is the type of data these cookies will track. This is important for you as it means we can accurately make business predictions that allow us to analyze our advertising and product costs to ensure the best possible price.

User Commitment The user undertakes to make proper use of the content and information that the Visão Coop website offers, with an indicative but not limiting character:

A) Not to engage in activities that are illegal or contrary to good faith and public order;

B) Respect all national or international legislation that Brazil is a signatory to;

C) Not to disseminate propaganda or content of a racist, xenophobic nature, gambling houses, games of chance, any type of illegal pornography, terrorism apology, or against human rights;

D) Not to cause damage to the physical (hardware) and logical (software) systems of the Visão Coop website, its suppliers, or third parties, to introduce or disseminate computer viruses or any other hardware or software systems that are capable of causing previously mentioned damage;

E) The published content has reserved copyrights and intellectual property rights, as established by the Copyright Law No. 9.610, of 19.2.1998, of the Brazilian Federal Government and related laws. Any infringement will be communicated to the competent authorities.

Rights of the Data Subject The personal data subject has the right to request from the Visão Coop website, through the specific treatment channel, at any time, upon formal request, information regarding their data.

Requests will be analyzed as provided for in current legislation within a period of 72 hours, except for legal determination and/or object of law.

According to the text of the LGPD, data subjects can exercise their rights through:

  • Confirmation of the existence of treatment;

  • Access to their personal data;

  • Correction of incomplete, inaccurate, or outdated data;

  • Anonymization, blocking, or deletion of unnecessary, excessive data, or data processed in non-compliance with the provisions of this Law;

  • Portability of data to another service or product provider, upon express request, according to the regulation of the national authority, observing commercial and industrial secrets;

  • Deletion of personal data processed with the consent of the data subject;

  • Information of public and private entities with which the controller has made shared use of data;

  • Information about the possibility of not providing consent and about the consequences of the refusal;

  • Revocation of consent.

How to exercise your data subject rights? If you do not want to receive our marketing communications, you can cancel future emails by clicking the link sent with the marketing email.

For other requests regarding the rights of personal data subjects, please contact us through our form.

More Information We hope this clarifies things for you and, as mentioned earlier, if there is something you are not sure you need or not, it is usually safer to leave cookies enabled if you interact with one of the features you use on our site.

The Visão Coop website will make efforts to safeguard the information and data collected from the user through the website. However, considering that there is no fully effective and secure means of electronic data transmission and retention, the Visão Coop website cannot ensure that unauthorized third parties will not succeed in improperly accessing it, and is exempt from any responsibility for damages and losses resulting from third-party conduct, external attacks on the site such as: viruses, database invasions, technical defects or operational defects resulting from the use of the site and due to connection failures.

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